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Product · Shift dispatch

See the shift. Route the exception.

Put booked arrivals, access changes, event inquiries, expiring value, and unresolved identity on a dispatch board for the role responsible.

AVAILABLE The shift, sorted by what needs a person now

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Today

Three moments worth seeing

Everfield · demo venue

Recent arrivals and access changes, with unavailable sources shown clearly.

ARRIVALS
12
ACCESS USED
2
SECTIONS
2

Avery Williams arrived

Range check-in · returning patron

ARRIVAL 8:36 AM

Mina Patel used final visit

Ten-visit climbing package

FOLLOW UP 8:21 AM

Jon Bell arrived

First recognized visit this season

WELCOME 7:58 AM

PRODUCT VIEW

A clear read on today.

Arrivals and expired access from the current Today view at Everfield Club & Grounds, the demo venue.

Wayside Today view: work grouped into now, next, and later, with an operations pulse and next arrivals beside it
DEMO VENUE Everfield Club & Grounds
IN THE PRODUCT
Recent arrivals and expired access in a read-only workspace.
ACCESS
Staff see only the sections their venue has enabled.
IF A SOURCE FAILS
Unavailable data is shown as unavailable rather than as an empty day.
SHIFT COVERAGE
01Booked arrivals
02Member entry
03Event desk
04Activity surface
05Exceptions

Dispatch board

What changed, who owns it, and when does it matter?

Each row carries a time, source, venue surface, responsible role, and current state.

  • Booked arrivals

    Reservation time, household, active access, and last visit appear on the same row.

  • Changes to route

    A new inquiry, expiring value, or membership change reaches the role responsible for it.

  • Exceptions left open

    Unresolved identity, stale provider data, and missing access stay in the queue until handled.

Queue assembly

The board refreshes around the shift: ingest, prioritize, assign, and record the disposition.

  1. 01INGEST Provider updates arrive

    Bookings, access, events, and memberships enter with source and freshness.

  2. 02ROUTE Rows reach the responsible role

    Arrival, membership, event, and shift views follow ownership and time.

  3. 03HANDLE Staff record the disposition

    Welcome, resolve, renew, call back, or leave open is written to the row.

  4. 04CLOSE The shift leaves a record

    The disposition and the next patron event stay available to the next shift.

PROVIDER AUTHORITY

The day begins in several tools.

Bookings, commerce, access, events, and membership systems keep operating normally and remain authoritative for their work.

WAYSIDE

Wayside assembles the dispatch view.

The door sees arrivals, membership sees access changes, and events sees inquiries with the original provider data intact.

OPERATOR DECISION

The operator sets priority, responsible role, time window, and the disposition required to close a row.

WHAT IS LIVE

Today is live. Cards, priorities, and actions are configured to the venue’s connected systems and workflow.

IN PRACTICE

What it does, and how we set it up.

WHAT IT DOES

Today shows recent arrivals, expiring access, and the moment a patron uses the last visit in a package, sorted for the shift.

HOW WE SET IT UP

We agree on which arrivals and access changes matter, who should see them, and which tools provide the information.